Blog
Sit down. Breathe. Write. Repeat...How Up Close And Personal Are You?
There’s no substitute for the ‘LIVE’ or personalised version of YOU It’s easy to get lulled into this false sense of reality isn’t it? Instead of picking up the phone to speak to someone, you drop them an email or send them a message or a text. Instead of dropping...
Are You Saying What You Really Mean (Or Just What They Think You Mean)?
Try this revealing (and fun) exercise to show you how easy it is to confuse what we think we’re saying with what others actually hear. I did this recently when working with a group of senior execs and it’s very telling and shows just how much room there is for...
Are You “Should-ing” All Over Everyone?
3 Easy Ways for People to Take On Your Advice “Now, what you should do is…" "Well, it's obvious, you should do this, then you should do that and then you should tell them you’ve done it”. Should do. What you should do and what you want to and actually do are often...
Connect And Compel As You Write
Write to engage and keep people's attention - so many people do the opposite! Think about how you write? Think about how you think about other people as you write – if you think about other people as you write? It’s one of the easiest things to do – just quickly type...
Two Small Words Change Everything
Use them more and make things easier for yourself Gratitude and being - and showing - you're grateful. It’s such a small thing to say ‘thank you’ and these two small words cost you absolutely nothing and yet make a huge difference to if and how people remember you -...
Whose Glasses Are You Wearing?
And Do They Suit You? “Oh, it’s so obvious, what you want to do is, blah blah.” “Well, what you should do is xyz.” We’ve all done it, said it and been told it, haven’t we? ”What you need to do is” or “What you should do is” etc. Well, in fact, what we should do...
If I Were 5 Years Old, What’s Going On (And Could You Even Tell Me)?
A quick question to get to the heart of what’s going on This was one of a few key questions I asked a group of CEOs and senior directors I worked with recently as we focused on communicating with influence. This question, as basic as it sounds, really...
Go Off And Do Something Else Instead
(but notice what you notice) That expression “busy doing something else” is where your ideas and inspiration often comes from. It gives you the sense of being absorbed, concentrating, focused on something so other thoughts are put aside or take a back...
Slow Things Down To Save Time And Money
Respond rather than react (it takes practice and it’s SO worth it) Slow down to speed things up. Yes, I know – it’s a dichotomy (I had to look it up – a polar opposite, a contrariety) to say you have to slow down to speed things up. Well it’s true. So often we think...
Do You Put People On The Defensive?
'Why' can trip you up and what to say instead ‘Why’ is such a small and yet powerful word to notice, understand and be aware of as you use it. Really, why? Well, it does two things very quickly, immediately in fact. Two things you want to avoid. One, it sends people...