Gratitude: 2 Small Words Change Everything

It’s such a small thing to say ‘thank you’ and these two small words cost you absolutely nothing and yet make a huge difference to if and how people remember you – and respond to you. Thanking people is often the difference that makes the difference as to...

The Power Of Switching A Word

Choose your words wisely. Your words have power over you and what you think about – and the same applies to those who hear you – if they listen to you of course. When you’re asked to be present at something, if you can make a date or if you have time to do something I...

How Often Are You Up Close – And Personal?

There’s no substitute for the ‘LIVE’ or personalised version of You It’s easy to get lulled into this false sense of reality isn’t it? Instead of picking up the phone to speak to someone, you drop them an email or send them a message or a text. Instead of dropping...

Give People The Meaning

Avoid leaving them grappling for what you really mean We are all meaning-seeking machines. Well, what I mean by that is we naturally go inside our heads when we hear, read, see something and try to put meaning around it. Put context or a framework around something to...

Ask For What It Is You Actually Want

Avoid confusing matters by focussing on what you don’t want! I hear this so often “Oh Kay, I just don’t want to XYZ” or “Oh, it’s so annoying, I don’t want to get wound up by X” or “I just don’t want to make that mistake again” and so it goes on. Can you see how the...

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